Refund Policy

Thank you for using Workifest.com ("the Website"). This Refund Policy outlines the terms under which refunds are provided for services rendered through our platform. By using our services, you agree to abide by this policy.

1. Refund Eligibility

Refunds may be issued under the following circumstances:

• Service Disputes: If there is a dispute between you and another user regarding the quality or completion of services provided, and our team determines that a refund is appropriate based on our dispute resolution process.
• Cancellation Before Service Commencement: You will be able to cancel a service request atleast 48 hours in advance before the service provider has started work, you may be eligible for full or partial refund depending on the circumstances.
• Non-Delivery of Service: If a service provider fails to deliver the agreed-upon service within a reasonable timeframe and does not resolve the issue promptly.
• Unauthorized Payment: If unauthorized charges are made using your payment method on our platform.

2. Refund Process

To request a refund, you must:

• Contact our customer support team at support@workifest.com within 7 days from the date of the issue or dispute.
• Provide relevant details, including the nature of the issue, transaction ID, and any supporting documentation.
• Cooperate with our team in resolving the issue, which may include providing additional information or participating in our dispute resolution process.

3. Refund Time Frame

Refunds will be processed within 2-3 business days upon approval of the request which will be credited in your source account within 7-10 business days.

4. Non-Refundable Fees

Certain fees are non-refundable, including:

• Processing fees associated with payment transactions.
• Fees paid to third-party service providers involved in the transaction.

5. Dispute Resolution

If you disagree with our decision regarding a refund request, you may request further review or appeal through our dispute resolution process. Our team will investigate the matter impartially and make a final determination.

6. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

7. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at info@workifest.com.

8. Refund duration

Refund would be credited to original mode within 6-7 day.